This is an issue that I just came across and it only was affecting Excel 2003 for me. However it may happen in other MS Office 2003 applications (Word, PowerPoint, etc) as well. There may also be several different problems that cause this symptom so this resolution may or may not work for you. I [...]

The Google redirect malware (Virus/Rootkit/Spyware) has been around for quite some time now. I have been brought a computer to clean with this malware on it countless times. I have sometimes been able to remove it and sometimes have not been able to. From what I can tell there are numerous different pieces of malware [...]

If you notice the Exchange 2003 Connector for POP mail service if not running, I found the solution here: http://support.microsoft.com/kb/833992 I was getting the following error in the event log “CreateEvent(ServiceStop) Error: Cannot create a file when that file already exists.” Basically I just killed the Imbdownl.exe process and it let me start the service [...]

Problem: When you try to use the “out of office reply” option is Microsoft Outlook you receive the following error: “The command is not available. See the program documentation about how to use this extension.” Resolution: There are two ways to go about fixing this problem. Method 1: Inside Outlook, Click the “Help” menu, and [...]

Problem When you right-click on a word document in explorer and select print you receive the following error message: “Ambiguous name detected: tempDDE”. When you do this process Word creates a temporary macro in the normal.dot file to print the documents. On occasion that macro may not get deleted as it should. That is when [...]

Problem This problem is usually caused by the Sonic Record Now software. It adds a couple of registry entries that cause the CD / DVD drive(s) to disappear from explorer. Resolution You need to remove the upper and lower filters of your cd reg key. 1. Start > Run. 2. regedit 3. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class  [...]